Privacy Policy for Lỡ Mở Coffee

At Lỡ Mở Coffee, we value transparency and curiosity. This policy explains how we handle the minimal information we collect when you visit our website or contact us.

1. What Information We Collect

We believe in collecting only what is absolutely necessary to help you:

• Contact Information: If you reach out to us via email or phone links provided on the site, we receive your email address, phone number, and any details you choose to share so we can respond to your inquiry.

• Technical Data (Automatic): Our hosting provider collects basic, non-identifying information such as your approximate location (country), device type, and which pages you visit. This helps us understand which coffee stories our readers enjoy most.

2. How We Use Your Data

We use your information strictly to:

• Respond to your questions about our coffee, roasting process, or workshops.

• Improve our website content based on general visitor trends.

• We do not use your data for email marketing, nor do we sell or share your information with third-party advertisers.

3. Data Storage & Security

Your data is stored securely through our professional hosting and email providers. As we do not have user accounts or a direct web shop, we do not store your credit card details or home addresses on our website servers.

4. Your Rights (Vietnam Decree 13/2023/ND-CP)

As a visitor, you have the right to:

• Access & Correction: Ask us what information we have about you or request a correction.

• Erasure: Request that we delete your contact history from our records.

• Withdraw Consent: Stop any ongoing communication with us at any time.

To exercise these rights, simply email us at contact@lomo-coffee.com. We will respond to your request within 72 hours.

6. Contact Us

For any questions regarding your privacy, please contact:

Lỡ Mở Coffee

Email: contact@lomo-coffee.com

Location: Hanoi, Vietnam